Chairman of Tiffany & Company
12-22-79
When Walter Hoving took over as chairman of Tiffany and Company in 1955, he gave his designers one simple rule: "Design what you think is beautiful and don't worry about selling it." The rule applies as much to store's eye-catching Christmas display windows as to the three floors of jewelry1, silver, china, and crystal at the corner of 5th Avenue and 57th Street. Hoving's unique combination of business wizardry and impeccable taste has paid off dramatically: since he joined the company, Tiffany's annual sales haver gone from $7 million to $73 million.
A tall, soft-spoken, former Brown University football star whose unlined forehead and vigorous appearance belie3 his 82 years, Hoving has a voice like Jimmy Stewart's and kindly4 yet authoritative5 manner. On his conservative gray suit is a tiny silver pin with the words "Try God." Leaning back in the comfortable desk chair at his vast, teakwood-paneled office at Tiffany's on a recent afternoon, he answers all questions thoroughly6 and unhesitatingly.
"We don't think in terms of price at all. Whatever we sell has got to be up to our standard in quality material, quality workmanship, and quality of design. … You see, you've got to have a point of view in this thing. That's all we've got is a point of view, and we stick to it."
What he calls a "point of view" others would simply define as "taste." And Hoving is well qualified7 to have strong opinions in this area. At the age of 30, three years after joining R.H. Macy and Company, he was already a vice8 president and merchandising director. At that point, says Hoving, "I realized that design was going to be a coming thing, and I really didn't know much about it. So I matriculated at New York University in their arts department, and I took courses on period furniture, old silver, historic textiles, color and design. It took me three years, twice a week at night. … Then, of course, I could learn by going into people's homes that were beautiful, in England and France, at museums — wherever I was. You learn if you have a basis. And so I advise anybody who comes into this business to get knowledgeable9 about decorative10 arts."
After leaving Macy's, he climbed steadily11, becoming vice president of Montgomery Ward12, president of Lord & Taylor, and president of Bonwit Teller13. Upon arriving at Tiffany's, one of the first things he did was to discontinue selling anything that didn't conform to his esthetic14 standards, regardless of profit.
The current 180-page catalogue lists almost 100 items under $25, along with such unabashed luxuries as a porcelain15 dessert service for six priced at $4,200 and an unpriced "seashell" necklace of 18-carat gold with diamonds set in platinum16. Tiffany's carries no synthetic17 gems18 because, according to Hoving, "everything here is real," and no men's diamond rings because "we think they're vulgar." He adds: "I dropped antique silver. I saw no reason why Tiffany should carry it. You can get antiques anyplace. Our job is to make antiques for the future."
Since 1963, Tiffany has opened branch stores in five other cities. Several floors in the Fifth Avenue headquarters house artists, engravers, clockmakers and jewelry craftsmen19. There is also a Tiffany factory in New Jersey20.
The author of two best-selling books, Your Career in Business and Tiffany's Table Manners for Teenagers, Hoving is a deeply religious man who has long been actively21 involved in charitable work. He is a co founder22 of the Salvation23 Army Association of New York, and gives his time to the United Negro College Fund, the United Service Organizations, and, most recently, a home for heroin-addicted girls in Garrison24, New York, which has been named in his honor.
When a friend at St. Bartholomew's Church asked Hoving to make her a pin reading "Try God," he got the idea of selling the pin at Tiffany's and giving the proceeds to the Walter Hoving Home. So far, 600,000 have been sold.
Jane Pickens Hoving, his wife since 1977, is the founder and chairman of an organization known as Tune25 in New York, which matches volunteers to jobs best suited for their talents and interests. It is about to open a headquarters at 730 Fifth Avenue, across from Tiffany's.
His son Thomas Hoving served as commissioner26 of parks for New York
City and for many years was director of the Metropolitan27 Museum of Art.
He recently wrote a book on Tutankhamen and has another book in the
works.
An Eastsider for over 50 years, Walter Hoving walks more than three miles a day between his home and office. He frequently mixes with customers in the store, and one of his favorite anecdotes28 is about the time he spoke2 with a woman who was registering her daughter for wedding presents. "The woman said that she and her husband wanted everything to come from Tiffany's because they were sure if it was from Tiffany's it would be all right," relates Hoving. "I said, 'What does your husband do?' She said, 'He is a letter carrier.' Well, I felt better than if I had sold Mrs. Astorbilt a million-dollar diamond ring."
点击收听单词发音
1 jewelry | |
n.(jewllery)(总称)珠宝 | |
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2 spoke | |
n.(车轮的)辐条;轮辐;破坏某人的计划;阻挠某人的行动 v.讲,谈(speak的过去式);说;演说;从某种观点来说 | |
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3 belie | |
v.掩饰,证明为假 | |
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4 kindly | |
adj.和蔼的,温和的,爽快的;adv.温和地,亲切地 | |
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5 authoritative | |
adj.有权威的,可相信的;命令式的;官方的 | |
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6 thoroughly | |
adv.完全地,彻底地,十足地 | |
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7 qualified | |
adj.合格的,有资格的,胜任的,有限制的 | |
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8 vice | |
n.坏事;恶习;[pl.]台钳,老虎钳;adj.副的 | |
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9 knowledgeable | |
adj.知识渊博的;有见识的 | |
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10 decorative | |
adj.装饰的,可作装饰的 | |
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11 steadily | |
adv.稳定地;不变地;持续地 | |
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12 ward | |
n.守卫,监护,病房,行政区,由监护人或法院保护的人(尤指儿童);vt.守护,躲开 | |
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13 teller | |
n.银行出纳员;(选举)计票员 | |
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14 esthetic | |
adj.美学的,审美的;悦目的,雅致的 | |
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15 porcelain | |
n.瓷;adj.瓷的,瓷制的 | |
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16 platinum | |
n.白金 | |
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17 synthetic | |
adj.合成的,人工的;综合的;n.人工制品 | |
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18 gems | |
growth; economy; management; and customer satisfaction 增长 | |
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19 craftsmen | |
n. 技工 | |
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20 jersey | |
n.运动衫 | |
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21 actively | |
adv.积极地,勤奋地 | |
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22 Founder | |
n.创始者,缔造者 | |
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23 salvation | |
n.(尤指基督)救世,超度,拯救,解困 | |
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24 garrison | |
n.卫戍部队;驻地,卫戍区;vt.派(兵)驻防 | |
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25 tune | |
n.调子;和谐,协调;v.调音,调节,调整 | |
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26 commissioner | |
n.(政府厅、局、处等部门)专员,长官,委员 | |
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27 metropolitan | |
adj.大城市的,大都会的 | |
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28 anecdotes | |
n.掌故,趣闻,轶事( anecdote的名词复数 ) | |
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